ShipRight to the Rescue
SUMMARY
A large fulfillment provider and competitor of ShipRight unexpectedly notified its clients it was going to close its doors and go out of business within a short period of time.
CHALLENGE
The competitor’s existing clients were faced with a catastrophic challenge to their ongoing business operations. If all their fulfillment, customer service, and order management operations came to a sudden stop within two weeks, their own businesses would be at risk.
SOLUTION
ShipRight immediately stepped up to assist the marketers in desperate need of an alternative solution. ShipRight teams worked around the clock to adapt the necessary technical support for each company’s system while apportioning warehouse and production space for the onrush of new clients. Within days, ShipRight managed the logistics of transporting numerous truckloads of product to its facility, absorbing close to 10 new accounts in a matter of days. ShipRight was fulfilling orders and managing customer service calls effectively in under two weeks’ time. Many of those clients freely admitted their businesses would have suffered tremendous losses if not for ShipRight’s quick thinking, efforts, and expertise.
LET’S TALK
Contact Todd Flaherty, Partner to discuss your business needs.
207-610-7748