About Us
ShipRight is dedicated to providing the highest level of customer service to its clients. We listen to and partner with our clients, work hard to exceed their expectations through every interaction, and always stand behind our promises. Our experienced and committed team takes great pride in what they do and our goal is your success.
We offer a broad array of services including order fulfillment, contact center and final mile delivery. These can be utilized as stand-alone services or fully integrated to meet your needs. Benefit by leveraging our investment, infrastructure and experience so you can focus on the growth of your business. Contact us today and see how we can help you save time, money and stress.
HISTORY
Established in 2000 by former direct response marketers and operations experts, ShipRight is trusted to provide accurate, reliable and responsive services to hundreds of domestic and international companies.
As the company has grown, it has continually invested in the technology, warehouse infrastructure and transportation assets needed to deliver best in class services across its three main business divisions.
ShipRight is in many ways singularly positioned in New England to provide the kind of responsive, flexible and personal service that generates our clients’ satisfaction and their customers complete satisfaction, the ultimate measure of our success.
WHY SHIPRIGHT
ShipRight’s founding partner is a former merchant mariner who understands excellent communication and attention to the smallest details can make the difference between success and failure. The name ShipRight came directly from his maritime experience and encompasses the virtues that have always embodied the company’s operating ethos; mastery, craftsmanship, experience, hard work and flexibility. The ShipRight brand represents the unique blend of effort and personal care it brings to its clients, earning their trust and satisfaction every day.
WHITE PAPERS
Outsourcing
Customer Engagement
Final Mile Delivery
Fulfillment
TIMELY AND ACCURATE
The team at ShipRight has been great for us. They have supported our multichannel expansion through their logistical know how, enabling us to stay focused on growing our brands. Throughout the shipping, fulfillment, and customer service process their data has been timely and accurate, and the team has been responsive and dependable.
Meet the Team
The ShipRight team is a close-knit, hardworking, friendly and responsive group with the specialized expertise and knowledge to be an extension of your business.
NEWS
August 2022
In the fulfillment industry, kitting is when individual, but related items sold by a company are combined into one ready-to-ship package. This process increases inventory turnover and makes packaging more efficient and cost-effective.
July 2022
Final Mile used to mean the delivery of small packages via UPS and FedEx to residential neighborhoods and urban addresses. Now it means the delivery of almost anything ordered online from exercise equipment to patio furniture to complete bedroom sets. With the increase in the size of products comes added complexity and challenges.
June 2022
Companies are more resilient and adaptable to change if they don’t rely solely on just one or two large online venues. It takes an investment in marketing dollars to diversify and have a brand presence. Trends change quickly and what works today may not tomorrow. What is unlikely to change is the complex and interconnected way customers find out about brands and make buying decisions.
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BROCHURES
ShipRight Overview
Order Fulfillment
Final Mile Delivery
Contact Center
Main office: 207-321-3500
Sales: 207-610-7748
Main Office
165 Pleasant Ave,
South Portland, ME 04106
159 Cash Street
South Portland, ME 04106
10 Ferry Street, Suite 101
Concord, NH 03301
