About Us
ShipRight is dedicated to providing the highest level of customer service to its clients. We listen to and partner with our clients, work hard to exceed their expectations through every interaction, and always stand behind our promises. Our experienced and committed team takes great pride in what they do and our goal is your success.
We offer a broad array of services including order fulfillment, contact center and final mile delivery. These can be utilized as stand-alone services or fully integrated to meet your needs. Benefit by leveraging our investment, infrastructure and experience so you can focus on the growth of your business. Contact us today and see how we can help you save time, money and stress.
HISTORY
Established in 2000 by former direct response marketers and operations experts, ShipRight is trusted to provide accurate, reliable and responsive services to hundreds of domestic and international companies.
As the company has grown, it has continually invested in the technology, warehouse infrastructure and transportation assets needed to deliver best in class services across its three main business divisions.
ShipRight is in many ways singularly positioned in New England to provide the kind of responsive, flexible and personal service that generates our clients’ satisfaction and their customers complete satisfaction, the ultimate measure of our success.
WHY SHIPRIGHT
ShipRight’s founding partner is a former merchant mariner who understands excellent communication and attention to the smallest details can make the difference between success and failure. The name ShipRight came directly from his maritime experience and encompasses the virtues that have always embodied the company’s operating ethos; mastery, craftsmanship, experience, hard work and flexibility. The ShipRight brand represents the unique blend of effort and personal care it brings to its clients, earning their trust and satisfaction every day.
CASE STUDIES
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Outsourcing
Customer Engagement
Final Mile Delivery
Fulfillment
TIMELY AND ACCURATE
The team at ShipRight has been great for us. They have supported our multichannel expansion through their logistical know how, enabling us to stay focused on growing our brands. Throughout the shipping, fulfillment, and customer service process their data has been timely and accurate, and the team has been responsive and dependable.
meet the owners
Drew and Todd have been in the logistics and fulfillment business for over 25 years. Working closely with their team, they bring specialized experience, knowledge, and a personal touch, ensuring every client gets the customized attention their business needs to succeed.
NEWS
January 2022
The volume of online shopping is booming with the pandemic accelerating a trend already overtaking the popularity of physical retail locations. Like anything else in our environment, one change quickly leads to other, sometimes unpredictable changes, that affect the entire system.
December 2021
This is one of the busiest times of year for shippers and carriers, and it’s interesting to get a sense of the sheer scale of shipments specifically focused on the Christmas market. While some of these numbers may not reflect the very latest statistics, they’ll provide a close idea of what’s in motion across our country this holiday season.
November 2021
With e-commerce thriving and seven day a week direct home deliveries becoming common, it seems just about everyone is enjoying the convenience of online shopping. Of course that also means residents who are unable to secure exterior locations are at constant risk of package theft. And if a package is stolen, there is no real recourse with retailers or delivery companies.
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BROCHURES
ShipRight Overview
Order Fulfillment
Final Mile Delivery
Contact Center
Main office: 207-321-3500
Sales: 207-610-7748
Main Office
165 Pleasant Ave,
South Portland, ME 04106
159 Cash Street
South Portland, ME 04106
10 Ferry Street, Suite 101
Concord, NH 03301
