About Us
ShipRight is dedicated to providing the highest level of customer service to its clients. We listen to and partner with our clients, work hard to exceed their expectations through every interaction, and always stand behind our promises. Our experienced and committed team takes great pride in what they do and our goal is your success.
We offer a broad array of services including order fulfillment, contact center and final mile delivery. These can be utilized as stand-alone services or fully integrated to meet your needs. Benefit by leveraging our investment, infrastructure and experience so you can focus on the growth of your business. Contact us today and see how we can help you save time, money and stress.
HISTORY
Established in 2000 by former direct response marketers and operations experts, ShipRight is trusted to provide accurate, reliable and responsive services to hundreds of domestic and international companies.
As the company has grown, it has continually invested in the technology, warehouse infrastructure and transportation assets needed to deliver best in class services across its three main business divisions.
ShipRight is in many ways singularly positioned in New England to provide the kind of responsive, flexible and personal service that generates our clients’ satisfaction and their customers complete satisfaction, the ultimate measure of our success.
WHY SHIPRIGHT
ShipRight’s founding partner is a former merchant mariner who understands excellent communication and attention to the smallest details can make the difference between success and failure. The name ShipRight came directly from his maritime experience and encompasses the virtues that have always embodied the company’s operating ethos; mastery, craftsmanship, experience, hard work and flexibility. The ShipRight brand represents the unique blend of effort and personal care it brings to its clients, earning their trust and satisfaction every day.
CASE STUDIES
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Outsourcing
Customer Engagement
Final Mile Delivery
Fulfillment
TIMELY AND ACCURATE
The team at ShipRight has been great for us. They have supported our multichannel expansion through their logistical know how, enabling us to stay focused on growing our brands. Throughout the shipping, fulfillment, and customer service process their data has been timely and accurate, and the team has been responsive and dependable.
meet the owners
Drew and Todd have been in the logistics and fulfillment business for over 25 years. Working closely with their team, they bring specialized experience, knowledge, and a personal touch, ensuring every client gets the customized attention their business needs to succeed.
NEWS
April 2024
Stubbornly weak freight market conditions have placed financial strain on third-party logistics companies for the past couple of years. Industry analysts agree it’s largely due to an oversupply of truck capacity driving down rates and squeezing margins.
March 2024
While the smaller package (or light goods) segment of Final Mile does make up the vast majority of home deliveries, big and bulky items are by far the most expensive to deliver and can have the greatest impact on a company’s reputation and future sales.
February 2024
Global ocean shipping disruptions continue due to the conflicts in the Middle East and low water in the Panama Canal so more freight is moving to US West Coast ports, adding volume for the US transportation industry.
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BROCHURES
ShipRight Overview
Order Fulfillment
Final Mile Delivery
Contact Center
Main office: 207-321-3500
Sales: 207-610-7748
Main Office
165 Pleasant Ave,
South Portland, ME 04106
159 Cash Street
South Portland, ME 04106
10 Ferry Street, Suite 101
Concord, NH 03301
